About me.
Principal Product Designer
Spokane, WA
With over a decade of experience in User Experience Design, I've dedicated my career to designing and launching digital products from the ground up. My approach to UX design is comprehensive, taking into account every facet of a user's interaction with a product to craft solutions that are not just user-friendly, but also accessible and empowering.
At Moat Metrics, I lead the design of a suite of digital products, a role that has allowed me to showcase my ability to guide teams and work collaboratively with team members from various disciplines. It's a position that challenges me to merge creativity with practicality, ensuring that we're not just creating innovative designs, but also making sure they resonate with our users and meet their needs effectively, while also providing business value for our stakeholders.
In addition to my role at Moat Metrics, I serve as an Adjunct Faculty Instructor at Eastern Washington University, where I have the privilege of teaching the next generation of UX designers. In my classes, I emphasize human-centered design practices and methods.
Work Experience
JULY 2024 - PRESENT
Moat Metrics
Principal Product Designer
Our little "Intellectual Property Solutions" group spun out of Aon to become Moat Metrics. We are much leaner and our focus has become focused on developing a single product "Innovation Alpha". As Principal Product Designer, I oversee and contribute to the creation of the UX and UI of our product.
Apr 2022 - June 2024
Aon
Lead UX Designer
Lead the design and maintenance of the design system, shaping the visual language and interaction patterns for all products
Produce comprehensive design deliverables, including wireframes, interactive prototypes, and mockups, to support agile development processes and facilitate seamless handoffs to development teams
Collaborate with Product Managers and Developers to prioritize features and iterate on design solutions based on user feedback and business goals.
Act as a key point of contact for design-related matters, liaising with cross-functional teams and upper management to communicate design decisions and project updates.
May 2021 - Apr 2022
Ad Hoc
Senior UX Designer
Led design sprints and workshops to facilitate cross-functional collaboration and ideation, driving innovation and creative problem-solving.
Presented design concepts and rationale to executive stakeholders, advocating for user needs and design decisions.
Developed strong relationships with clients, fostering a collaborative partnership.
Designed and iterated on wireframes, interactive prototypes, and mockups based on user feedback and usability testing, ensuring the final product met user expectations and business objectives.
Collaborated with Accessibility Designers to validate and improve the compatibility of digital products with screen readers, voice assistants, and other assistive tools.
Sep 2019 - May 2021
Fresh Consulting
UX Designer
Conducted user interviews and surveys to gather valuable insights and feedback, informing the design process.
Created wireframes, interactive prototypes, and mockups to visualize and communicate design concepts to stakeholders and development teams.
Apr 2018 - Sep 2019
Gravity Jack
UX Design Contractor
Collaborated with Stakeholders, Product Managers, and Developers to create AR/VR experiences, end-to-end, from concept to launch.
Presented design concepts and rationale to Stakeholders, advocating for user needs and design decisions.
Sep 2016 - Aug 2019
Eastern Washington University
Lecturer & Advisor
Instructed courses on UX Design principles, interaction design, information architecture, usability testing, and design thinking.
Advised and supported students in their career paths, assisting them with job placements, internships, and professional portfolio development.
Sep 2014 - Sep 2016
14Four
UX Design Lead
Collaborated with Front-end Developers to implement user flows, ensuring the final product matched the intended design and interactions.
Created detailed user flow diagrams, wireframes, and prototypes to visually communicate user interactions and task completion paths.
Championed usability testing and user research initiatives, translating insights into actionable design improvements.
Successfully managed multiple web design projects simultaneously, meeting tight deadlines and client expectations.
May 2013 - Sep 2014
Seven2
Art Director
Collaborated with Copywriters and Animators to create concepts for Online Advertising banners
Jun 2011 - May 2013
North by Northwest Interactive
Interactive Designer
Designed and developed visually compelling and user-friendly websites, adhering to modern design trends and best practices.
Education
SEP 2009 - sep 2012
Eastern Washington University
Bachelor of Fine Arts, Visual Communication Design
SEP 2006 - sep 2009
Spokane Falls Community College